End-user administration of a SaaS product for content and data management.As a leader of a volunteer non-profit organization, I have administered and used the services of Wild Apricot, a SaaS product that serves clubs, churches, schools, etc. I have managed correspondence; website planning, content and operations; email copy; database administration; event planning; documentation (established a wiki); and more.
I deciphered, rewrote and edited more than a hundred Customer Service letters for one of the world's largest banks, making each document clear, concise, friendly and consistent in style. Subjects ranged from notices about overdrafts and illegal behavior to online banking instructions.
Click for a list of financial-services clients and related workAnd to learn more, see my full resume or call me at 718-577-0005 during business hours.
I do an occasional annual report. The front end, after all, resembles a combination sales letter and corporate capabilities brochure. (Except they should speak to customers' needs, not just about "us.") Click for a list showing clients I've served in this area. I also have the financial copywriting experience. To learn more, please go to my full resume, or call me at 718-577-0005 during business hours. Also see my work under "brochures."
Prospecting email for mortgage broker.
Do you have a project, question, or suggestion in mind? Let's put our minds together. Contact me now.